Do I have to pay to process a return?

Yes, unfortunately at this stage we cannot offer free returns. Returns
costs will be deducted from your total refund amount.

What if my product is damaged or faulty?

Please email us directly on and we will rectify this for you.

How many days do I have to make a return?

Please refer to our Refunds and Returns policy.


How long will it take to receive my order?

Please refer to our Shipping Policy.

Is shipping free of charge?

Unfortunately, as we are a small business and have only recently launched, we are unable to offer free shipping on orders under £150. Standard shipping costs £3.99. Please refer to our Shipping Policy for further information on pricing.


Which payment methods do you accept?

You can make payment through Apple Pay, PayPal, GooglePay, VISA, Mastercard and Maestro. Unfortunately, we are unable to accept AMEX.


How do you ensure that you are a sustainable company?

At BELU LIFE, protecting the environment is, and always will be a
priority of ours. This means that at every step of our production process, we
have ensured that we are being as sustainable as possible, from chosing who we work with through to what fabrics we work with. We are aware that we aren’t perfect but we can guarantee that we will never cut corners and we will always be open and transparent with our customers.

For further information, please refer to our Sustainability section of the website.